Works with any phone and
a computer, laptop or tablet!

Sprint WebCapTel is a free web-based service that allows you to read captions of the other party’s spoken words on a computer, laptop, or tablet.  You can listen and speak to the other party via any telephone, including mobile or landline phones.  This service is designed for people who are Deaf or Hard of Hearing.

The best part about it is: no special equipment is required and there is no need to download or install anything. Everything is done via a web browser!

This service is available in English-to-English and Spanish-to-Spanish.

How Does WebCapTel work?


It’s easy!

Simply sign in to your Sprint WebCapTel account on the internet and enter your phone number and the phone number of the other party you wish to call.  The captioning center will then automatically connect both you and the other party.


You speak on your phone directly to the other party.

The other party talks directly to you while the captioner listens.


The captioner transcribes the other party’s voiced message into captions.​


You listen on your phone and read the captions on the WebCapTel website.

VIDEO: Overview of WebCapTel 

Angie Officer
Sr. Program Manager
Tennessee Relay Service
Mailstop: VARESF0213
12524 Sunrise Valley Drive Reston, VA 20196

© 2020

Tennessee Relay Service is provided
by Tennessee Regulatory Authority