Angie Officer
Sr. Program Manager
Tennessee Relay Service
Mailstop: VARESF0213
12524 Sunrise Valley Drive Reston, VA 20196

© 2020

Tennessee Relay Service is provided
by Tennessee Regulatory Authority

TTY RELAY SERVICE

RELAY FEATURES

Do you need more information, or have a question or suggestion about our relay service?  Let us know! 

NEED INFORMATION?

7-1-1 or 800-848-0298

A person who is deaf, hard-of-hearing, deaf-blind, or speech-disabled uses a TTY to type his/her conversation to a Communications Assistant (CA), who then reads the typed conversation to a hearing person. The CA relays the hearing person's spoken words by typing them back to the TTY user.

 

  • Dial the Tennessee Relay Service at 800-848-0298.

 

  • The Relay Center will send this message: "TN RELAY CA 2345F NBR CALLING PLS GA." Which stands for: Tennessee Relay Service. Number calling, please. Go ahead. The gender of the CA is also displayed.

 

  • Type the area code and number along with any additional calling instructions. Then type "GA."

 

  • The CA will type back the number requested which indicated the number is being dialed. Then type the response of the called party. "Ringing #, Hello (F) GA." The letter (F) indicates the gender of the person that answered the phone.

 

  • To make another relay call when finished, do not hang up. The CA will be ready to place your next call.

TELEBRAILLE SERVICE FOR DEAFBLIND 

7-1-1 or 800-848-0298

Relay users with impaired vision often use special TTYs equipped with telebraille. Dialing Tennessee Relay's toll-free number, 1-800-848-0298, allows telebraille users to reach Communication Assistants (CAs) who are familiar with deafblind users and trained to provide effective solutions to your calling needs.

VIDEO: TTY-TO-VOICE RELAY SERVICE