Angie Officer
Sr. Program Manager
Tennessee Relay Service
Mailstop: VARESF0213
12524 Sunrise Valley Drive Reston, VA 20196

© 2020

Tennessee Relay Service is provided
by Tennessee Regulatory Authority

CUSTOMER INFORMATION

TELECOMMUNICATIONS DEVICES ACCESS PROGRAM (TDAP)

 

The Telecommunications Devices Access Program (TDAP) provides TTYs and other adaptive equipment to Tennesseans with disabilities who require special equipment to use the telephone. 

 

Consumer can receive only ONE piece of equipment.  Consumers are responsible for obtaining
their own service provider, TDAP only provides the device.

Equipment that can be provided includes: 

  • iPhone

  • iPad

  • TTYs, large visual display TTYs and Braille TTYs 

  • Amplifiers and ring/flasher devices 

  • Captioned Telephones (CapTel) 

  • Voice carry-over telephones and hearing carry-over telephones 

  • Other adaptive equipment needed to connect to the telephone system 

Minimum Eligibility Requirements:

  • Applicants must be permanent residents of the State of Tennessee

  • Applicants must have a disability such that the person cannot use the telephone effectively without the use of an assistive device. The condition(s) must be verified by a Tennessee licensed physician.

  • Only one assistive device per household will be awarded through the TDAP. The Program Coordinator may make the determination that two different devices are needed in the event there is another person in the household with a different need.

  • Applicants must be able to use the device or accept appropriate training prior to issue of a device.

  • Once an applicant receives a device the applicant becomes responsible for any necessary repairs.

  • The applicant will remain responsible for all telephone billing and any peripheral items needed for the device, i.e., paper, batteries, etc.

LINKED INFORMATION

Click here for more information onTelecommunications Devices Access Program (TDAP)
Click here for more information onTelecommunications Devices Access Program (TDAP)
Click here for more information onTelecommunications Devices Access Program (TDAP)

For more information or download an application form, visit: