Angie Officer
Sr. Program Manager
Tennessee Relay Service
Mailstop: VARESF0213
12524 Sunrise Valley Drive Reston, VA 20196

© 2020

Tennessee Relay Service is provided
by Tennessee Regulatory Authority

ADDITIONAL FEATURES

RELAY FEATURES

Do you need more information, or have a question or suggestion about our relay service?  Let us know! 

NEED INFORMATION?

SPANISH RELAY SERVICE

INTERNATIONAL CALLING

711 or 800-848-0298

You can access the Tennessee Relay Service from any payphone.  

 

  • All local calls from TTY payphones are free of charge. No coins are needed.

 

  • Long-distance calls can be made using any of the six (6) billing options.

 

 

TTY PUBLIC PAYPHONES

 
7-1-1 or 866-503-0263
 
Tennessee Relay offers Spanish relay service. TTY users can type in Spanish and the conversations will be relayed in Spanish.
 
To request Spanish-to-Spanish relay, type in the area code and telephone number and then "GA." 
 

Spanish speaking Relay users will be able to call and connect using the following toll free number: 1-866-503-0263. Once connected, Spanish speakers will be able to type/speak in Spanish, and the Operator will be able to relay in Spanish. 

605-224-1837

Tennessee Relay allows users to place and receive calls to and from anywhere in the world (using English or Spanish language only). Calls originating from a country outside of the US may also access Sprint Relay via 1-605-224-1837.

 

711 or 800-848-0298

Tennessee Relay will relay directory assistance (DA) calls between TTY users and the Local Exchange Carrier (LEC) DA operator. Once the caller makes the request, the CA will contact the appropriate LEC DA operator. After obtaining the number, the caller may choose to place the call through Tennessee Relay or dial it directly TTY to TTY.

 

 

DIRECTORY ASSISTANCE

711 or 800-848-0298

TTY users can request Tennessee Relay to retrieve messages from their voice answering machines or voicemail. To request answering machine retrieval:

 

  • Type "AMR" with instructions or password and then "GA."

 

  • The CA will type, "PLS PLCE YOUR HANDSET NEXT TO YOUR ANS MACHINE AND TURN ON GA."

 

  • Place your handset on the speaker part of the answering machine until all messages have been retrieved.

 

  • Then place the handset back on the TTY and type "GA."

 

  • The CA will type your messages.

 

 

ANSWERING MACHINE RETRIEVAL

In case of emergency, TTY users should call 9-1-1 directly.

 

Calling 9-1-1 directly can save valuable time in urgent situations.

 

 

EMERGENCY 9-1-1