Due to unexpected higher call volumes, please stay on the line for the next available communications assistant.
Do not hang up and call back. This will result in longer wait times.

 

Se encuentra un aumento de llamadas en este momento. Por favor espera en línea para un operador disponible.
No se cuelgue para devolver la llamada porque resultará en tiempos de espera más largos.

QUICK GLANCES

NEED INFORMATION?

TDAP

Telecommunications Devices Access Program 
is available to distribute telecommunications devices.

Enhanced 711

Making it easier for customers who use Spanish or STS to use 7-1-1.  When Tennessee Relay users register a Customer Profile, their calls will automatically be routed to a CA with the skills requested. 

 

Dial 7-1-1
Hearing Carry-Over
Speech-to-Speech
Hearing Carry-Over
Spanish Relay

Do you need more information,or have a question or suggestion
about our relay service?  

 

Let us know! 

Angie Officer
Sr. Program Manager
Tennessee Relay Service
Mailstop: VARESF0213
12524 Sunrise Valley Drive Reston, VA 20196

© 2020

Tennessee Relay Service is provided
by Tennessee Regulatory Authority

SPRINT CAPTEL: FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.  

Individuals with hearing loss must complete & submit a Third-Party Certification of Eligibility signed by hearing health professional to be eligible for no-cost Internet-based CapTel phone. Although CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using CapTel for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency svc. through CapTel whether caused by the negligence of Sprint or otherwise. 

©2020 Tennessee Relay Service is provided by Tennessee Regulatory Authority. CapTel is a registered trademark of Ultratec, Inc.